Douglas County Fire District #5 is committed to providing a digital experience that is inclusive and accessible to everyone, in accordance with applicable accessibility laws and recognized technical standards for web content accessibility.
Accessibility Conformance
This website has been audited and remediated by an accessibility professional and Department of Homeland Security Section 508 Trusted Tester at ADA Ally LLC. The site is manually tested and reviewed on a periodic basis and has been found to be in compliance with WCAG 2.1 AA standards as of the date reflected on the most recent certificate of compliance. It is also monitored and updated on an ongoing basis to support continued conformance as new content or features are introduced.
The most recent certificate of compliance, including testing details, is available at https://adaally.com/coc/douglascountyfire5/.
Scope and Limitations
- Included: All public-facing pages, forms, and features under our direct control.
- Excluded: Archived materials, password-protected or member-only areas, third-party content, and documents or media not created or maintained by Acme Fire & Rescue. While we cannot guarantee the accessibility of such content, we will assist users in accessing it whenever possible.
- Change Management: Accessibility may be affected by future content updates, plug-ins, or integrations. We use controlled publishing workflows and scheduled reviews to help maintain accessibility and prevent recurring issues.
Ongoing Commitment
Accessibility is maintained through regular content reviews and semi-annual audits performed by accessibility professionals. New content and design updates follow accessibility review procedures to preserve WCAG 2.1 AA conformance. We treat accessibility as an ongoing responsibility and continuously improve our digital services to support equal access for all users.
Accessibility Assistance
If you encounter any accessibility barriers or need assistance accessing specific content, please contact us. We appreciate your feedback – it helps us improve and ensures equal access for all visitors.
Statement Updates and Legal Notice
This statement reflects the website’s status as of the last audit date listed above and the ongoing processes used to maintain accessibility. It may be updated as technology, content, or standards evolve. This page serves as evidence of active, continuing conformance and good-faith adherence to current accessibility requirements.
Contact Information
For accessibility-related questions or requests, please reach out to our Accessibility Coordinator. We aim to respond within 5 business days for email or voicemail inquiries and 10 business days from postmark for mailed correspondence.
Phone:
(509) 683-1114
Users who are deaf, hard of hearing, or have a speech disability may use 711 to connect via the Telecommunications Relay Service (TRS).
Mailing Address:
Douglas County Fire District #5
Attn: Accessibility Coordinator
138 Main Street
Mansfield, Washington 98830
Email:
If you prefer email, please complete the form below:
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Policy of Non-Discrimination
Douglas County Fire District #5 has adopted Article III, Policy 22, Compliance with Americans with Disabilities Act regarding “Nondiscrimination on the Basis of Disability.”
In accordance with the requirements of the Americans with Disabilities Act of 1990 (ADA), Douglas County Fire District #5 will not discriminate against qualified individuals with disabilities, on the basis of disability, in the services, activities, or physical facilities provided to the public. Douglas County Fire District #5 will not directly, through contract or other arrangement discriminate against persons with disabilities in providing aid, benefits, services or employment. Fire District contractors shall comply with ADA requirements and its regulations.
The Fire District will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in services and activities. Anyone who requires an auxiliary aid or service should contact the Fire District at 138 Main Street, Mansfield, Washington, 98830.
Comments and recommendations to help improve accessibility to Fire District services and facilities are encouraged from the public and organizations representing persons with disabilities. To provide feedback, please use the Contact option on the Menu or call (509) 683-1114 (TTY: 711 or 1-800-833-6384 to connect to Washington Relay Service).
Complaints that a Fire District service or activity is not accessible to persons with disabilities may be directed to the Fire Department, 138 Main Street, Mansfield, Washington, 98830. The complete grievance procedure is explained in the attached Fire District Policy.